{"id":33637,"date":"2025-10-01T17:37:22","date_gmt":"2025-10-01T11:37:22","guid":{"rendered":"https:\/\/hasthemes.com\/?post_type=docs&#038;p=33637"},"modified":"2025-10-06T13:01:19","modified_gmt":"2025-10-06T07:01:19","password":"","slug":"getting-started-with-was-this-helpful-plugin","status":"publish","type":"docs","link":"https:\/\/hasthemes.com\/docs\/getting-started-with-was-this-helpful-plugin\/","title":{"rendered":"Getting Started with Was This Helpful"},"content":{"rendered":"\n<style>\n\n.wp-block-heading.betterdocs-content-heading {\n\tmargin-bottom: 15px;\n}\n\n<\/style>\n\n\n\n<p><strong>Welcome!<\/strong>&nbsp;This guide will help you install and set up the Was This Helpful plugin in just a few minutes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Installation<\/h2>\n\n\n\n<p>You can install the plugin using three methods:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Method 1: WordPress Admin Panel (Recommended)<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to your WordPress admin dashboard<\/li>\n\n\n\n<li>Navigate to&nbsp;<strong>Plugins \u2192 Add New<\/strong><\/li>\n\n\n\n<li>Click&nbsp;<strong>Upload Plugin<\/strong>&nbsp;button at the top<\/li>\n\n\n\n<li>Click&nbsp;<strong>Choose File<\/strong>&nbsp;and select the&nbsp;<code>was-this-helpful.zip<\/code>&nbsp;file<\/li>\n\n\n\n<li>Click&nbsp;<strong>Install Now<\/strong><\/li>\n\n\n\n<li>After installation, click&nbsp;<strong>Activate Plugin<\/strong><\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Method 2: FTP Upload<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Unzip the&nbsp;<code>was-this-helpful.zip<\/code>&nbsp;file on your computer<\/li>\n\n\n\n<li>Connect to your website using an FTP client (FileZilla, etc.)<\/li>\n\n\n\n<li>Navigate to&nbsp;<code>\/wp-content\/plugins\/<\/code>&nbsp;directory<\/li>\n\n\n\n<li>Upload the unzipped&nbsp;<code>was-this-helpful<\/code>&nbsp;folder<\/li>\n\n\n\n<li>Go to WordPress admin \u2192&nbsp;<strong>Plugins<\/strong><\/li>\n\n\n\n<li>Find &#8220;Was This Helpful&#8221; and click&nbsp;<strong>Activate<\/strong><\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Method 3: cPanel File Manager<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to your cPanel<\/li>\n\n\n\n<li>Open&nbsp;<strong>File Manager<\/strong><\/li>\n\n\n\n<li>Navigate to&nbsp;<code>\/public_html\/wp-content\/plugins\/<\/code><\/li>\n\n\n\n<li>Click&nbsp;<strong>Upload<\/strong>&nbsp;and select the plugin zip file<\/li>\n\n\n\n<li>After upload, right-click the zip file and select&nbsp;<strong>Extract<\/strong><\/li>\n\n\n\n<li>Go to WordPress admin \u2192&nbsp;<strong>Plugins<\/strong>&nbsp;\u2192 Activate<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Initial Setup (5 Minutes)<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: Access Plugin Settings<\/h3>\n\n\n\n<p>After activation, you'll see a new menu item in your WordPress admin:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to&nbsp;<strong>Was This Helpful<\/strong>&nbsp;in the left sidebar<\/li>\n\n\n\n<li>You'll see three tabs:&nbsp;<strong>Option<\/strong>,&nbsp;<strong>Style<\/strong>, and&nbsp;<strong>Report<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2: Configure Basic Settings (Option Tab)<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Button Text Positive<\/strong>: Change &#8220;\ud83d\udc4dYes&#8221; to your preferred text (e.g., &#8220;Helpful&#8221;, &#8220;Good&#8221;)<\/li>\n\n\n\n<li><strong>Button Text Negative<\/strong>: Change &#8220;\ud83d\udc4eNo&#8221; to your preferred text (e.g., &#8220;Not Helpful&#8221;, &#8220;Needs Work&#8221;)<\/li>\n\n\n\n<li><strong>Select Post Types<\/strong>: Check which post types should show feedback (Posts, Pages, etc.)<\/li>\n\n\n\n<li><strong>Vote Only Once<\/strong>: Choose &#8220;Yes&#8221; to prevent duplicate votes<\/li>\n<\/ol>\n\n\n\n<p><strong>Click &#8220;Save Changes&#8221;<\/strong>&nbsp;at the top.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"930\" height=\"656\" src=\"https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-hgelpful-option-tab1-1.png\" alt=\"\" class=\"wp-image-33642\" srcset=\"https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-hgelpful-option-tab1-1.png 930w, https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-hgelpful-option-tab1-1-300x212.png 300w, https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-hgelpful-option-tab1-1-768x542.png 768w, https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-hgelpful-option-tab1-1-360x254.png 360w\" sizes=\"(max-width: 930px) 100vw, 930px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Step 3: Customize Your Question (Message Settings)<\/h3>\n\n\n\n<p>Scroll down to the&nbsp;<strong>Message Settings<\/strong>&nbsp;section:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Your Question<\/strong>: Change &#8220;Was this helpful?&#8221; to your custom question<\/li>\n\n\n\n<li><strong>Feedback Message<\/strong>: &#8220;Thank you for your feedback&#8221; (appears after voting)<\/li>\n\n\n\n<li><strong>Positive Response<\/strong>: &#8220;Good job! Please give your positive feedback&#8221;<\/li>\n\n\n\n<li><strong>Negative Response<\/strong>: &#8220;How could we improve this post? Please Help us.&#8221;<\/li>\n<\/ol>\n\n\n\n<p><strong>Click &#8220;Save Changes&#8221;<\/strong>&nbsp;again.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"747\" height=\"745\" src=\"https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-hgelpful-option-message-settings.png\" alt=\"\" class=\"wp-image-33643\" srcset=\"https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-hgelpful-option-message-settings.png 747w, https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-hgelpful-option-message-settings-300x300.png 300w, https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-hgelpful-option-message-settings-150x150.png 150w, https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-hgelpful-option-message-settings-360x359.png 360w\" sizes=\"(max-width: 747px) 100vw, 747px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Step 4: Style Your Feedback Widget (Style Tab)<\/h3>\n\n\n\n<p>Click the&nbsp;<strong>Style<\/strong>&nbsp;tab at the top:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Adjust&nbsp;<strong>Container Margin<\/strong>&nbsp;and&nbsp;<strong>Padding<\/strong>&nbsp;if needed<\/li>\n\n\n\n<li>Set&nbsp;<strong>Feedback Button Width<\/strong>&nbsp;and&nbsp;<strong>Height<\/strong>&nbsp;(defaults work well)<\/li>\n\n\n\n<li>Choose colors for:\n<ul class=\"wp-block-list\">\n<li><strong>Container Background Color<\/strong><\/li>\n\n\n\n<li><strong>Positive Button Background<\/strong>&nbsp;(green recommended)<\/li>\n\n\n\n<li><strong>Negative Button Background<\/strong>&nbsp;(red\/coral recommended)<\/li>\n\n\n\n<li><strong>Text Button Color<\/strong>&nbsp;(white for better contrast)<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p><strong>Click &#8220;Save Changes&#8221;<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"879\" height=\"853\" src=\"https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-hgelpful-style-tab.png\" alt=\"\" class=\"wp-image-33644\" srcset=\"https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-hgelpful-style-tab.png 879w, https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-hgelpful-style-tab-300x291.png 300w, https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-hgelpful-style-tab-768x745.png 768w, https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-hgelpful-style-tab-360x349.png 360w\" sizes=\"(max-width: 879px) 100vw, 879px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Your First Feedback Widget<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"verify-its-working\">Verify It's Working<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to any published&nbsp;<strong>Post<\/strong>&nbsp;or&nbsp;<strong>Page<\/strong>&nbsp;on your website (front-end)<\/li>\n\n\n\n<li>Scroll to the bottom of the content<\/li>\n\n\n\n<li>You should see your feedback widget with two buttons<\/li>\n\n\n\n<li>Click one button to test the feedback flow<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"what-you-should-see\">What You Should See:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Before Click<\/strong>: &#8220;Was this helpful?&#8221; with Yes\/No buttons<\/li>\n\n\n\n<li><strong>After Click<\/strong>: Thank you message with optional comment box<\/li>\n\n\n\n<li><strong>After Submit<\/strong>: Confirmation that feedback was received<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"717\" height=\"453\" src=\"https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-widget-view.jpg\" alt=\"\" class=\"wp-image-33784\" srcset=\"https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-widget-view.jpg 717w, https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-widget-view-300x190.jpg 300w, https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-widget-view-360x227.jpg 360w\" sizes=\"(max-width: 717px) 100vw, 717px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">View Your First Report<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go back to WordPress admin<\/li>\n\n\n\n<li>Navigate to&nbsp;<strong>Was This Helpful \u2192 Report Tab<\/strong><\/li>\n\n\n\n<li>You'll see:\n<ul class=\"wp-block-list\">\n<li>A pie chart showing Yes vs No votes<\/li>\n\n\n\n<li>A data table with post titles and vote counts<\/li>\n\n\n\n<li>Options to filter by date range<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"460\" src=\"https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-hgelpful-reports-1-1024x460.png\" alt=\"\" class=\"wp-image-33649\" srcset=\"https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-hgelpful-reports-1-1024x460.png 1024w, https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-hgelpful-reports-1-300x135.png 300w, https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-hgelpful-reports-1-768x345.png 768w, https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-hgelpful-reports-1-360x162.png 360w, https:\/\/hasthemes.com\/wp-content\/uploads\/2025\/10\/wasthis-hgelpful-reports-1.png 1058w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">What's Next?<\/h2>\n\n\n\n<p>Now that you have the basic setup working, explore these guides:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"https:\/\/file+.vscode-resource.vscode-cdn.net\/c%3A\/Users\/Hastech\/Desktop\/wasthis\/link\" target=\"_blank\" rel=\"noopener\">Customizing Button Text & Emojis<\/a><\/strong>&nbsp;&#8211; Make buttons unique<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/file+.vscode-resource.vscode-cdn.net\/c%3A\/Users\/Hastech\/Desktop\/wasthis\/link\" target=\"_blank\" rel=\"noopener\">Styling Your Feedback Widget<\/a><\/strong>&nbsp;&#8211; Advanced design customization<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/file+.vscode-resource.vscode-cdn.net\/c%3A\/Users\/Hastech\/Desktop\/wasthis\/link\" target=\"_blank\" rel=\"noopener\">Reading & Analyzing Reports<\/a><\/strong>&nbsp;&#8211; Get insights from feedback data<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/file+.vscode-resource.vscode-cdn.net\/c%3A\/Users\/Hastech\/Desktop\/wasthis\/link\" target=\"_blank\" rel=\"noopener\">Custom Post Types Setup<\/a><\/strong>&nbsp;&#8211; Enable feedback on WooCommerce, etc.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Need Help?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check our\u00a0<strong><a href=\"https:\/\/hasthemes.com\/doc\/faq-troubleshooting-guide\/\">FAQ & Troubleshooting<\/a><\/strong>\u00a0guide<\/li>\n<\/ul>\n\n\n\n<p><strong>Congratulations! \ud83c\udf89<\/strong>&nbsp;You've successfully set up Was This Helpful plugin. Start collecting valuable feedback today!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome!&nbsp;This guide will help you install and set up the Was This Helpful plugin in just a few minutes. Installation You can install the plugin using three methods: Method 1: WordPress Admin Panel (Recommended) Method 2: FTP Upload Method 3: cPanel File Manager Initial Setup (5 Minutes) Step 1: Access Plugin Settings After activation, you&#8217;ll [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","_mi_skip_tracking":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[261],"doc_tag":[],"class_list":["post-33637","docs","type-docs","status-publish","hentry","doc_category-was-this-helpful"],"acf":[],"year_month":"2025-11","word_count":611,"total_views":"109","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Saidul","author_nicename":"saidul","author_url":"https:\/\/hasthemes.com\/author\/saidul\/"},"doc_category_info":[{"term_name":"Was This Helpful","term_url":"https:\/\/hasthemes.com\/docs-category\/was-this-helpful\/"}],"doc_tag_info":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"htmega_size_585x295":false,"htmega_size_1170x536":false,"htmega_size_396x360":false,"betterdocs-category-thumb":false},"uagb_author_info":{"display_name":"Saidul","author_link":"https:\/\/hasthemes.com\/author\/saidul\/"},"uagb_comment_info":0,"uagb_excerpt":"Welcome!&nbsp;This guide will help you install and set up the Was This Helpful plugin in just a few minutes. Installation You can install the plugin using three methods: Method 1: WordPress Admin Panel (Recommended) Method 2: FTP Upload Method 3: cPanel File Manager Initial Setup (5 Minutes) Step 1: Access Plugin Settings After activation, you'll&hellip;","knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/hasthemes.com\/wp-json\/wp\/v2\/docs\/33637","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hasthemes.com\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/hasthemes.com\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/hasthemes.com\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/hasthemes.com\/wp-json\/wp\/v2\/comments?post=33637"}],"version-history":[{"count":18,"href":"https:\/\/hasthemes.com\/wp-json\/wp\/v2\/docs\/33637\/revisions"}],"predecessor-version":[{"id":33789,"href":"https:\/\/hasthemes.com\/wp-json\/wp\/v2\/docs\/33637\/revisions\/33789"}],"wp:attachment":[{"href":"https:\/\/hasthemes.com\/wp-json\/wp\/v2\/media?parent=33637"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/hasthemes.com\/wp-json\/wp\/v2\/doc_category?post=33637"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/hasthemes.com\/wp-json\/wp\/v2\/doc_tag?post=33637"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}